At Prosoccerdepot, we aim to provide a seamless shopping experience for our customers. Shipping costs will be clearly indicated during the checkout process. Once an order is placed, it cannot be cancelled or modified, so please review your order carefully before proceeding with payment.
We partner with renowned carriers such as FedEx,USPS, UPS, and DHL to ensure swift and reliable delivery of your Prosoccerdepot products. For certain countries (Brazil, Mexico, Switzerland, Canada, etc.), please note that custom duties, taxes, and import fees may apply and are the responsibility of the customer.
In the case of pre-orders, your purchase will be shipped once available, along with any other items in your order.
Here’s what you can expect in terms of delivery times:
Standard shipping to UK and Western Europe: approximately 10 to 12 working days.
Express shipping to UK and Western Europe: approximately 5 to 7 working days(Subject to availability).
Shipping time to USA is 10-12 Working days
Rest of the World: delivery times vary, typically ranging from 5 to 10 working days depending on the destination.
Important Notice:
Refunds will not be issued in the following scenarios:
Delays in delivery, nor before goods are returned to us (please refer to our Legal Terms and Conditions). If you require the purchased goods by a specific deadline, kindly reach out to us before completing your purchase.
In instances where carriers are unable to deliver the package to the specified shipping address provided by the customer. In such cases, the package will be held at a designated Pick Up Point. Failure to collect the package within the specified timeframe may result in additional costs for the buyer. Therefore, we advise ensuring availability to receive the package or arrange for timely pick-up at the designated Pick Up Point.
For tracking information and inquiries regarding your delivery, please contact us at [email protected].